Warranty Policy
Your protection and peace of mind matter to us
Comprehensive Coverage
Protection against manufacturing defects and hardware failures
Extended Periods
Warranty periods ranging from 30 days to 3 years depending on product
Easy Claims
Simple and hassle-free warranty claim process
Electronics & Gadgets
6-24 monthsCoverage Includes:
Manufacturing defects, hardware failures
Examples:
Smartphones, Laptops, Tablets, Headphones, Speakers
Home Appliances
12-36 monthsCoverage Includes:
Motor, compressor, and electrical components
Examples:
Refrigerators, Washing Machines, Air Conditioners, Microwaves
Fashion & Accessories
30-90 daysCoverage Includes:
Material defects, stitching issues
Examples:
Clothing, Shoes, Bags, Watches, Jewelry
Sports & Fitness
90 days - 2 yearsCoverage Includes:
Manufacturing defects, material failures
Examples:
Exercise Equipment, Sports Gear, Fitness Accessories
Step 1: Contact Support
Reach out to our customer support team with your order details and issue description
Step 2: Provide Documentation
Share your order number, purchase receipt, and photos/videos of the defective product
Step 3: Assessment
Our technical team will assess the issue and determine warranty coverage
Step 4: Resolution
We'll repair, replace, or refund based on the warranty terms and assessment
Ready to Start Your Warranty Claim?
- Manufacturing defects and faulty components
- Hardware failures under normal usage
- Software issues (for electronic products)
- Material defects in fashion items
- Premature wear under normal conditions
- Physical damage due to misuse or accidents
- Water damage or liquid spills
- Normal wear and tear
- Damage from unauthorized repairs
- Cosmetic damage that doesn't affect functionality
General Terms
- • Warranty starts from the date of delivery
- • Original purchase receipt required for claims
- • Warranty is non-transferable
- • Products must be used as intended
- • Warranty void if tampered with
Claim Requirements
- • Valid order number and receipt
- • Clear description of the issue
- • Photos or videos of the defect
- • Product must be within warranty period
- • All original accessories included
Phone Support
+92-300-2244917
9 AM - 9 PM (Mon-Sat)
Email Support
warranty@skytech.pk
24/7 Response
Service Centers
Authorized Centers
Major Cities Available